[savannah-help-public] Help For Reset [e-mail] Password

[mohammad hassanzadeh]

hi
i owner of ***@gnu.org mail account in fencepost.gnu.org server
i try to change password with popauth command and user copy/paste password
from keypass tools, after that i try fetch mail from pop3 service but i get
auth faild from server.
i think in copy/paste some thing is missed.
can you help me and say how can reset again password from ssh account ?

thank's
best regards

[Bob Proulx]

Post by mohammad hassanzadeh
i try to change password with popauth command and user copy/paste password
from keypass tools, after that i try fetch mail from pop3 service but i get
auth faild from server.
i think in copy/paste some thing is missed.
can you help me and say how can reset again password from ssh account ?

You have reached the savannah folks but are asking about fencepost. I
am sorry but savannah folks don't have any control of fencepost. The
accounts on savannah and fencepost are not linked. You will need to
ask the FSF admins for assistance with fencepost.

These reference pages contain hopefully useful information.

https://www.gnu.org/software/README.accounts.html

https://www.fsf.org/about/systems/sending-mail-via-fencepost

In there I note that it says:

"When you set a password with popauth, the new password will be
active immediately for pop3. However, it will take up to 5 minutes
for your new password to become active for authenticated smtp - if
your password conforms to the rules outlined above."

So perhaps it simply needs time to propagate? I don't know.

I suggest writing to ***@gnu.org to create an admin ticket in the
RT system and they should be able to help you there.

Good luck!
Bob